Privacy and Terms

When you place an order through, you are entrusting us with very important financial and personal information, and we understand that you may have concerns about privacy issues on the Internet. Bear Trucks feels that protecting the privacy of our customers is one of our most important jobs. Your personal information, although it is shared with Bear Trucks, belongs to you. When we refer to “personal information”, we mean any information about an identifiable individual, whether it concerns your email address, where you live or credit card information. We feel that it is your right to be able to buy in a safe and secure environment, and to know how your personal information is being used.

Your personal information will never be shared, traded, sold or used in any manner not explicitly approved by you. We do not swap mailing lists, share information or sell it. Only authorized Bear Trucks employees are allowed to access this personal information. We are required to store your personal information by the Canada Revenue Agency (CRA). It also helps protect you in the case of a lost or missing receipt, because we can reissue a receipt for your tax purposes. Finally, the storage of personal information helps protect you against credit card fraud, because the records of all transactions are kept for reference in the case of a dispute.

During the course of your order, your credit card information is processed by Nova Merchant Services. The only other circumstances under which we would divulge any personal information to a third party is upon subpoena or order from a legitimate court, police agency, the CRA, or if requested by a credit card issuer in the case of a dispute. In any case when your information is shared, Bear Trucks will demand reasonable assurance that third parties will protect your information in conformity with our privacy practices.

Privacy is important to you, and it is important to us.